Help Center
How can we help?
Send us a message and a real person will get back to you. The common questions below cover most of what comes in, so it is worth a look first.
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Common questions
How does the free trial work?
Every new account starts on a 30-day free trial with full access — logging days, history, the community feed and the job board. Nothing is charged during the trial, and you can subscribe at any point before it ends to keep going without a break.
How do I change or cancel my subscription?
Open Settings and tap Subscription, then Manage Billing. From there you can start a subscription, switch plan, or cancel. Cancelling stops the next renewal — you keep access until the end of the period you have already paid for.
Do the app and the website share one account?
Yes. Sign in with the same email on the iOS app, the Android app and the website and you see the same days, settings and subscription. A day logged on your phone shows up on the web as soon as it syncs.
I logged a day wrong — can I fix it?
Yes. Open History, pick the day, and edit or delete the entry. Totals for the pay period recalculate straight away, so there is no need to redo the rest of the week.
My pay does not look right. What should I check?
Most mismatches come from the pay setup rather than the day itself. In Settings, check Pay Rates, Pay Period, Take-Home Estimate and Meal Tickets & Differentials. Those four decide every number on the dashboard, and a wrong pay period start day is the most common culprit.
I cannot sign in or I forgot my password.
Use "Forgot password" on the sign-in screen and we will email you a reset link. If the email does not arrive within a few minutes, check your spam folder — and if it still is not there, email us and we will sort it out manually.
How do I report a post or block someone?
Every post and job listing has a menu with Report, Hide and Block. Reports go to our moderators, blocking hides that member from your feed both ways, and you can undo a block from Settings under Blocked Users.
How do I delete my account or clear my data?
Both are in Settings under Account. "Clear All Data" wipes your logged days but keeps the account; "Delete Account" removes the account and its data for good. Both are permanent and cannot be undone.
Looking for our Privacy Policy or Terms of Use? Account deletion is documented on the delete account page.