Last updated October 1, 2026
Including the LineVault Cookie Policy
This Privacy Policy explains how Linevault App LLC, a Florida limited liability company (“Linevault,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit linevaultapp.com (the “Website”), use the LineVault mobile application (the “App”), or otherwise use our services (collectively, the “Services”). It applies whether or not you create an account and is part of our Terms of Service, available at https://linevaultapp.com/terms-of-service. Capitalized terms not defined here have the meanings given in the Terms of Service.
Our commitments in brief: We do not sell your personal information. We do not have advertisers on LineVault and do not use your information for targeted advertising. We do not collect location data from your device. Your Pay Tracking Data is visible only to you.
1. Information We Collect
1.1 Visitors Without an Account. When you browse the Services, we and our hosting providers automatically receive standard technical information, such as your IP address, browser and device type, operating system, referring pages, pages viewed, and the date and time of your visit.
1.2 Account Information. When you create an account, we collect your email address and password. Passwords are stored in encrypted (hashed) form by our authentication provider, and we cannot see them.
1.3 Profile Information. You may add a display name (which does not need to be your real name), a trade classification (which may be any text you choose), and an optional profile photo. These profile fields are public. Please do not include sensitive information, such as union membership or health information, in your profile.
1.4 Pay Tracking Data. If you use Pay Tracking, we store the hours worked, pay rates, overtime, per diem, benefits earned, and related entries you enter. This information is private to you, as described in Section 5.
1.5 Community Content. We collect the posts, threads, questions, comments, photos, and other content you submit to the Community. This content is public. Photos can contain embedded metadata recorded by your camera, such as the date, time, or location where the photo was taken. Consider removing that before sending it to us.
1.6 Job Posting Information. If you create a job posting, we collect the poster or business name, job description, pay rate, per diem, any travel terms, and the phone number or email address you choose to display for applicants. Job postings, including that contact information, are public.
1.7 Subscription and Payment Information. Payments are processed by Apple, Google, or Stripe, not by us. We receive limited information, such as subscription status, plan, transaction identifiers, and dates, and, for Website purchases through Stripe, your billing name, email address, and card type and last four digits. We do not receive or store full payment card numbers.
1.8 Communications. When you contact us, report content, or send feedback, we collect your email address and the information you include.
1.9 Device and Technical Information. When you use the App, we may collect your device type, operating system version, App version, IP address, sign-in and session tokens, error logs, and, if you enable notifications, a push notification token.
1.10 Information We Do Not Collect. We do not collect precise or approximate location from your device’s location services (although a general region can sometimes be inferred from an IP address). We do not request Social Security numbers, government ID numbers, bank account numbers, union membership, or health information, and we ask that you not submit them anywhere on the Services.
2. Sources of Information
We collect personal information (a) directly from you; (b) automatically from your browser or device when you use the Services; and (c) from our service providers, such as Apple, Google, and Stripe, which tell us whether your subscription is active.
3. How We Use Information
3.1 Purposes. We use personal information to: (a) provide, operate, and maintain the Services; (b) create and manage accounts and authenticate Users; (c) calculate and display Pay Tracking estimates and sync them across your devices; (d) display Community content and job postings; (e) process and verify subscriptions; (f) send transactional emails, such as account verification, password resets, receipts, and notices of changes to our terms; (g) respond to support requests; (h) review reports, moderate content, and enforce our Terms of Service; (i) protect the security of the Services and prevent fraud and abuse; (j) troubleshoot problems and improve the Services; and (k) comply with legal obligations.
3.2 No Sale and No Targeted Advertising. We do not sell personal information, we do not share it for cross-context behavioral or targeted advertising, and we do not use it for profiling that produces legal or similarly significant effects. There are no advertisers on the Services.
3.3 Aggregated and De-Identified Data. We may create aggregated or de-identified information that cannot reasonably be used to identify you, such as overall feature usage, to operate and improve the Services. We will not attempt to re-identify it. We do not use Pay Tracking Data to create data sets for disclosure to any third party.
3.4 Communications Choices. You will receive transactional emails while you have an account. We do not currently send marketing emails; if we do in the future, each one will include an unsubscribe link. You can turn off push notifications at any time in your device settings.
4. How We Disclose Information
4.1 Public Information. Your profile (display name, classification, and profile photo), Community content, and job postings, including any contact information you choose to display, can be seen by anyone, including people without an account and search engines. Others may copy or share public information, and we cannot control that.
4.2 Service Providers. We use the following service providers, which may process personal information only to provide services to us and are required to protect it:
- Supabase – database hosting, user authentication, and file storage, including Pay Tracking Data and uploaded photos;
- Netlify – Website hosting and content delivery;
- Postmark – delivery of transactional emails;
- Stripe – payment processing for Website subscriptions; and
- Apple and Google – App distribution, in-app subscription billing, and push notification delivery.
4.3 Legal Requirements and Protection. We may disclose information if we believe in good faith that it is required by law, subpoena, or court order, or that it is necessary to protect the rights, property, or safety of Linevault, our Users, or others, or to investigate violations of our Terms of Service.
4.4 Business Transfers. If Linevault is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to this Privacy Policy or a policy that is at least as protective.
4.5 At Your Direction. We disclose information when you direct us to or consent. When you tap “Contact” on a job posting, you leave the Services and communicate directly with the Job Poster by phone or email; we do not receive the content of those communications.
5. Pay Tracking Data: Our Special Commitments
5.1 Storage and Access. Pay Tracking Data is stored in the cloud through our database provider so you can access it from any device you sign into. It is visible only to you. It is not shown to other Users and is not disclosed to employers, unions, Job Posters, or any other third party, other than the infrastructure providers that store it on our behalf.
5.2 No Personnel Access. Linevault personnel do not view your Pay Tracking Data. [Access is restricted by technical controls, and we would access it only if required by law or with your express permission to resolve a support request.]
5.3 Trial Expiration and Cancellation. If your free trial ends or your subscription is cancelled or lapses, your Pay Tracking Data is retained so that you can pick up where you left off if you subscribe.
5.4 Account Deletion and Export. If you delete your account, your Pay Tracking Data is permanently deleted as described in Section 7. An export feature is not currently available, but you may request a copy of your data under Sections 10.2(d) and 10.3.
6. Cookie Policy
6.1 What Cookies Are. Cookies are small text files placed on your browser when you visit a website. Similar technologies include local storage, pixels, and software development kits (“SDKs”) used in mobile apps. In this Section, “cookies” includes these similar technologies.
6.2 How We Use Cookies. We use strictly necessary cookies to keep you signed in, maintain your session, secure the Services, and process Website payments (Stripe may set cookies to prevent fraud), and functional cookies to remember your preferences. We use analytics cookies to understand how the Website is used in aggregate. We do not use advertising, retargeting, or cross-site tracking cookies.
6.3 Technologies in the App. The App does not use browser cookies. It uses local storage on your device and tokens provided by our service providers for sign-in, session management, and App functions. The App does not track you across other companies’ apps or websites.
6.4 Managing Cookies. Most browsers let you block or delete cookies through their settings. If you block strictly necessary cookies, parts of the Website, such as signing in and checkout, may not work.
6.5 Do Not Track and Global Privacy Control. Because we do not sell personal information or use it for targeted advertising, we do not change our practices in response to browser “Do Not Track” signals. We treat a Global Privacy Control signal as a valid request to opt out of any sale or targeted advertising, as required by applicable law.
6.6 Cookies We Use. The table below lists the cookies currently used on the Website.
| Cookie Name | Duration | Purpose |
|---|---|---|
sb-*-auth-token (may be split into .0, .1, ...) | Up to 400 days after the user’s last visit (the browser maximum), or until logout | Keeps the user signed in to their account |
sb-*-auth-token-code-verifier | Deleted once the verification code is accepted; otherwise up to 400 days | Temporary security value used while verifying a new account’s email or resetting a password |
6.7 Browser Local Storage (not Cookies).
| Key | Purpose | Retention |
|---|---|---|
linevault:rq | Caches the user’s profile and subscription status for faster page loads | Cleared on sign-out; cached data older than 24 hours is discarded on the user’s next visit |
persist:linevault:root | Stores the user’s pay settings and pay rates on their device | No expiry; reset to defaults on sign-out, kept until the browser data is cleared |
7. Data Retention
We keep personal information only as long as needed for the purposes described in this Privacy Policy:
- Account and profile information is kept while your account is active.
- Pay Tracking Data is kept while your account exists, including after a trial ends or a subscription is cancelled or lapses.
- Community content and job postings are kept until you delete them, we remove them, or you delete your account.
- Technical logs are kept for 90 days, unless needed longer to investigate security issues.
Account deletion. When you delete your account, we permanently delete your account and all associated personal information, including Pay Tracking Data, profile information, Community content, and job postings, from our active systems within 30 days and from backups within 90 days as they are routinely overwritten. Deleted accounts cannot be restored. We may retain limited information only where required by law, to resolve disputes, or to enforce our Terms of Service. Transaction records held by Apple, Google, or Stripe are governed by their retention policies.
8. Data Security
8.1 Safeguards. We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, encryption at rest provided by our infrastructure providers, and access controls that restrict Pay Tracking Data to the account holder. No system is completely secure, and we cannot guarantee absolute security. Please use a strong, unique password and keep it confidential.
8.2 Data Breach Notification. If a security breach affects your personal information, we will notify you and the appropriate authorities as required by Florida law (Fla. Stat. § 501.171) and other applicable state laws.
9. Your Privacy Choices
All Users can: (a) view and update profile information at any time in the App or on the Website; (b) delete their own Community content and job postings; (c) delete their account through account settings, which permanently deletes associated data as described in Section 7; (d) manage push notifications in device settings; and (e) contact us at support@linevaultapp.com with any privacy question.
10. U.S. State Privacy Rights
10.1 Applicable States. Residents of states with comprehensive consumer privacy laws now in effect, which are Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, and residents of Oklahoma and Louisiana (effective January 1, 2027), Alabama (effective May 1, 2027), and Vermont (effective January 1, 2028) once their laws take effect, may have rights regarding their personal data. Many of these laws apply only to businesses that meet certain thresholds, but we honor the rights below for all U.S. Users, regardless of their state of residence.
10.2 Your Rights. Subject to applicable law, you may request to:
- Confirm and access whether we process your personal data and obtain access to it;
- Correct inaccuracies in your personal data;
- Delete personal data you provided or that we obtained about you;
- Obtain a portable copy of your personal data in a readily usable format (we will provide this on request even though an in-App export feature is not yet available);
- Opt out of the sale of personal data, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects (we do not engage in any of these activities);
- Obtain a list of the categories of third parties, or the specific third parties, to which we have disclosed personal data, where state law provides this right; and
- Consent requirements for sensitive data: we do not intentionally collect sensitive data. If you choose to include sensitive information in public content, you do so at your own direction.
10.3 How to Exercise Your Rights. Email support@linevaultapp.com with the subject line “Privacy Request,” or write to us at the address in Section 15. We will verify your request by confirming control of the email address associated with your account. Where permitted by law, an authorized agent may submit a request on your behalf with proof of authorization. We will respond within 45 days, which may be extended once by an additional 45 days when reasonably necessary, and we will tell you if an extension is needed. Requests are free of charge, subject to limits for excessive or repetitive requests permitted by law.
10.4 Appeals. If we decline to act on your request, you may appeal by emailing support@linevaultapp.com with the subject line “Privacy Appeal.” We will respond to your appeal within the time required by applicable law (generally 45 to 60 days) and explain our decision. If your appeal is denied, you may contact the attorney general of your state.
10.5 Non-Discrimination. We will not deny service, charge different prices, or provide a different level of quality because you exercised your privacy rights.
10.6 Nevada Residents. We do not sell covered information as defined in Nevada Revised Statutes Chapter 603A. Nevada residents may still submit a request to support@linevaultapp.com.
11. Children’s Privacy
The Services are intended for users 18 and older and are not directed to children. We do not knowingly collect personal information from children under 13, as defined by the Children’s Online Privacy Protection Act, or from anyone under 18. If we learn that we have collected such information, we will delete it promptly. If you believe a minor has provided us with information, contact support@linevaultapp.com.
12. International Users (EEA, UK, and Switzerland)
12.1 No Targeting Outside the United States. The Services are designed for use in the United States. We do not offer the Services to, target, or monitor the behavior of individuals in the European Economic Area (“EEA”), the United Kingdom, or Switzerland. If you access the Services from outside the United States, your information will be transferred to and processed in the United States, which may not provide the same level of data protection as your home country.
12.2 Legal Bases. To the extent the EU General Data Protection Regulation, the UK GDPR, or the Swiss Federal Act on Data Protection applies, we process personal data on the following legal bases: performance of a contract (to provide your account, Pay Tracking, and subscription); legitimate interests (to operate the Community and Jobs board, secure and improve the Services, and enforce our terms); consent (for optional information, such as a profile photo, and non-essential cookies, which you may withdraw at any time); and compliance with legal obligations.
12.3 Your Rights. Where these laws apply, you may request access to, rectification, erasure, restriction of processing, or portability of your personal data, object to processing based on legitimate interests, withdraw consent, and lodge a complaint with your local data protection authority. Contact support@linevaultapp.com to exercise these rights.
12.4 International Transfers. Where required, we rely on appropriate safeguards for transfers to the United States, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, or our service providers’ certifications under the EU-U.S. Data Privacy Framework and its UK and Swiss extensions.
12.5 Controller. Linevault App LLC is the controller of personal data processed through the Services and can be reached using the contact information in Section 15.
13. Third-Party Links and Off-Platform Contact
The Services may link to third-party websites and services, including app stores and payment processors, and the Jobs board routes Users to a Job Poster’s phone number or email address. This Privacy Policy does not apply to third parties, and we are not responsible for their privacy practices. Please review their privacy policies before providing information to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on the Services and revise the “Last Updated” date, and for material changes we will notify you by email or in-app notice before the changes take effect. Where required by law, we will obtain your consent before using personal information in a materially different way than described when it was collected.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact Linevault App LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702; email support@linevaultapp.com.